What To Do With Mistakenly Scratched Gift Card

Imagine a scenario where you just bought an iTunes gift card and found out it has been scratched mistakenly and you are not sure about the next step to take in such a situation. And if that’s not an imagination but a reality for you, don’t worry.

There are several actions to try out to resolve this problem and more importantly to get the full value of your gift card.

Keep reading because in this content I will guide you on what to do with a gift card that has been scratched mistakenly coupled with some valuable insights. You are not alone, these mistakes can happen even to the best of us.

What You Can Do With Your Mistakenly Scratched Gift Card

scratched gift card

It all depends on the extent of damage the scratch has caused on the gift card; if the code is still obvious or not. If you can still see the code, you can jot it down somewhere safe.

And if you are finding it difficult to see the codes then there’s a bit of work to do to get the value out of the card. The available option in such cases is to contact customer support. Stay put as we get into the explanation of each possible way out.

Contact Retailer’s Customer Support

Getting your gift card scratched mistakenly can be a frustrating experience, especially when you are eager to spoil yourself with it or treat your friend during a special occasion. Getting in touch with customer support first is a good way to address this situation. 

You can locate the contact information of the card issuer or retailer’s support on the back of the card. You may also find this information on the website of the issuer.

Another very important thing to note is to have the receipt from the gift card purchase handy because it serves as proof of ownership and that you purchased the gift card from them.

Consider Selling the Gift Card For Cash

Nosh app

If the code on your card is still visible after the scratch you can sell it for cash. Several websites can buy your gift card and you’ll receive cash in return. This is a good alternative if you don’t want to use the gift card and you need cash instead.

One of the most trusted platforms by thousands of users in Nigeria and Ghana is the Nosh App. You can get the Nosh application available on the App Store and Google Play store. Furthermore, with Nosh you will enjoy 24/7 customer support whenever you have any issues or want to make enquiries.

Nosh is also known for giving the best gift card rates and transactions are done within a couple of minutes. You can also check out Nosh verified on all social media platforms, such as Instagram, X and Facebook.

Frequently Asked Questions On What To Do With Mistakenly Scratched Gift Card

1. What do I need to provide to get a new code for a scratched gift card?

You can get a new gift card or e-code for a gift card that has been scratched when you contact customer support and provide them with proof of purchase like the receipt. You can also be asked to provide details such as the date of purchase, location, and/or an attachment of the scratched gift card.

2. What can I do if I receive a scratched gift card?

If you received a scratched gift card, check the extent of scratch it has. If it is visible you can sell it for cash. And if it looks damaged, contact customer support of the retailer for help.

3. How can I find the contact information for the retailer?

You can find the contact details of the retailer or customer support at the back of the gift card, however, you may as well find it on their website or visit their retail store if close to you.

4. Should I keep the receipt for the gift card purchase?

Yes. It is very important to keep the receipt you received when you purchased the gift card. It can be helpful to ascertain your ownership of the card and verify the value of the card.

amazon gift card

Read Also: How to Use Amazon Gift Cards to Your Advantage

5. How can I prevent gift cards from getting scratched in the future?

You can prevent this situation from happening in the future by keeping your gift cards in your wallet or drawer rather than keeping them on sharp or rough surfaces. Also, avoid keeping them in your pockets so you won’t forget to take them out when you need to wash your clothes.

6. How long does it typically take to resolve a scratched gift card issue?

It depends on how long the retailer could help in solving the issue and the extent to which the damage is. Whichever way it goes, do well to exercise patience while the support personnel help during the process.


When it comes to dealing with scratched or damaged gift cards it can be quite tough or frustrating and can require a lot of patience to get it resolved.

Moreover, if you follow the tips highlighted in this article you should be able to recover and get the most out of your accidentally scratched gift card.



Isaac isn't just dropping knowledge bombs, his piece can be your backstage pass to the enlightenment you want đź“š

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