How To Fix Google Play Gift Card Errors – 2024 Solutions

There are certain errors you may experience with Google Play gift cards. I have compiled common errors and solutions to them. In the article, I will address how to fix Google Play gift card errors.

Google Play gift card is one of the most popular gift cards in Nigeria. A lot of Nigerians use Android phones which gives access to PlayStore. With a Google Play gift card, you can purchase digital content on Playstore. Content like games, applications, movies, books, etc. While trying to redeem your gift card, there are possible errors you may encounter. Let’s look at the errors associated with Google Play gift cards and how to fix them.

Errors Associated With Google Play Gift Card And Solutions

1. We Need More Info To Redeem This Gift Card Error

This is one of the most common Google Play gift card errors you are likely to experience. If you get this error while trying to redeem your gift card, the first thing to confirm is that your gift card is not invalid. Another cause of this error can be attributed to the Google Play gift card being used already. There are two ways to solve this error. The first is to try redeeming via your mobile device. The alternative if that doesn’t work is to contact Google support.

We need more info to redeem your gift card

A step-by-step guide to redeem Google Play gift card on a mobile device.

  1. Open the Google Play store app on your device.

  2. Navigate to the top-right corner of the screen and click on the profile icon.

  3. Select “Payments & Subscriptions.”

  4. Click on “Redeem gift code.”

  5. Type in your Google Play gift code.

If the above solution doesn’t work, sign in to your Google account and fill out the form with your complaint.

2. Not Activated Error

Your code could not be redeemed

Another Google Play gift card error is the “Not Activated” error. This means that your Google Play gift card can not be used. Before you can redeem your Google Play gift card, it needs to be activated. You will need to either take it to where it was purchased or contact via your email if you bought the virtual form.


3. Gift Card Already used Error

You have already redeemed that code.

If you got a “You have already redeemed that code”, this means that particular Google Play code has been redeemed on your Google account. An already redeemed gift card can’t be used again. You only need to confirm if the funds on it reflect on your balance. If not, reach out to Google support.

4. An Unexpected Error

An unexpected error has occurred

This particular error is due to network issues from Google. There is a try again later instruction added to it. That’s exactly what you need. Wait a few minutes to try it again. If this error persists for too long, contact Google support.

General Tips To Consider When Having Issues With Google Play Gift Card

1. Verify The Code

When trying to redeem your Google Play gift card, you may experience “there is a problem with this code” You need to check your gift card if you entered the right code. Look out for typos.

2. Confirm Your Playstore’s Fund Limit

There is a limit on the amount you can have in your PlayStore account at once. If the gift card you are trying to redeem plus the current balance goes beyond the limit, it won’t likely go through. To address that, ensure you spend part of the current balance. Then you can go ahead to redeem the gift card.

3. Confirm You Are Signed Into The Right Account.

To successfully redeem the Google Play gift code, you need to use the Google account you used in purchasing it. Navigate to the left side of the screen, and click on “Account” to confirm the one you are signed into.


All possible errors associated with Google Play gift card and their solutions have been addressed. Ensure to double-check your code anytime you want to redeem it. When you also decide to sell a Google Play gift card, ensure to exchange it on the right platform. Nosh is the best gift card trading platform to sell all your gift cards in Nigeria. The steps involved in the exchange are simple.



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